For the first time, newspapers and their advertising customers can now connect at all times. Call Classifieds Plus for:
Total Outsourcing Solutions
More than ever before, the newspaper industry is looking for ways to reduce
costs while at the same time grow their classified revenues. Outsourcing ad sales allows the newspaper the abiltiy to refocus existing resources to remain competitive. Classifieds Plus currently provides total outsourcing solutions for several of the largest newspapers across North America.
After Hours, Weekends, and Holiday Service
A service that helps maintain classified revenue is invaluable. Newspapers have realized a significant increase in
revenue from the supplemental ad sales resources of Classifieds Plus, inc.
Now you're always open for business! Classifieds Plus sells and renews classified ads 24 hours-a-day, 7 days-a-week, 365 days-a-year.
Daytime Overflow Service
Classifieds Plus revenue generation is not limited to after hours! Newspapers
have found great success in expanding the CPI service to include daytime overflow
calls. Having Classifieds Plus supplement daytime call center staff has
proven to greatly increase revenue by eliminating call abandonment problems
during peak calling times.
Another popular aspect of the service is the ability to turn ALL calls over to Classifieds Plus while conducting meetings, or training with your entire staff. Our services also provide you with additional flexibility during staff shortages due to illness, vacations, or unplanned time off.
Disaster Recovery Services
Our emergency services have ranged from helping during local power or system
failures, to an
out of control car hitting one of our newspaper's offices, to full
outsourcing services for weather emergencies.
Operator Assisted Messaging Service
Classifieds Plus offers its newspaper clients live operator assisted memo
service for callers who have non ad related service issues. Rather than referring a customer back to the newspaper, this service addresses
your customers' needs on the first call. This reduces the number of non-ad
placement calls received in the newspaper's call center, allowing you to focus on
revenue-generating calls.